Consumer Data Privacy Policy
At Chilli Mama, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (chillimama.co.za).
1. Information We Collect
Personal details (such as name, email address, phone number, billing/shipping address) provided during checkout or account creation.
Payment details (processed securely via third-party payment providers; we do not store card details).
Browsing data (cookies, IP address, device type) to enhance user experience.
2. How We Use Your Information
To process and fulfill your orders.
To communicate with you about your order status, shipping updates, and customer support inquiries.
To improve our website, services, and customer experience.
To send promotional offers and updates (only if you opt in).
3. Data Protection
Your data is stored securely and only accessed by authorized personnel.
We do not sell, trade, or share your personal information with third parties, except as required to process orders (e.g., courier and payment providers).
We use industry-standard encryption and security measures to protect your information.
4. Cookies
Our website uses cookies to provide a personalized shopping experience. You can adjust your browser settings to disable cookies, but some website features may not function properly.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time.
You may opt out of receiving promotional emails by clicking the unsubscribe link.
For any privacy-related concerns, please contact us at info@chillimama.co.za