Processing Time: Orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Delivery Time: Customers can expect delivery within 7 days of purchase.
Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if your order is significantly delayed.
Delivery Areas: Currently, we ship within South Africa only.
Shipping Costs: Shipping fees will be calculated at checkout and displayed before payment is confirmed.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email.
If you have any questions regarding your order, please contact us at info@chillimama.co.za
